A Planning and Readiness Framework for Organisational Systems Change within Human Systems Integration

Grace A. L. Kennedy

doi:10.65351/hsi24.004

Abstract

Human Systems Integration can be seen as the nexus between the human factors/ergonomics and systems engineering activities undertaken during the development of a system, with the entire systems lifecycle in mind. Human factors/ergonomics has three recognized domains; the physical, cognitive and organizational – whilst the physical domain is stereotypically most associated with the term ergonomics, and the cognitive domain has a well-established set of methods and tools, the consideration of the organizational domain lacks agreement in terms of the scope of both the organization in or as a system and the scope of activities. Whilst the exploration of human activity systems and envisaged organizational structures are performed early in the conceptual systems development stage, there exists a challenge in planning, synchronizing and positioning an organisation to adapt for the planned technological system change. This paper explores the dual challenges in planning for the evolution of the organizational system as well as the considerations for organizational change that can and should feed into system design and development. A triple-axis framework is proposed that will enable HSI practitioners to consider the evolution of the organizational system and the extent of organizational change planning alongside the phases of the system lifecycle.

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Citation

BibTeX citation:

@inproceedings{a._l._kennedy2024,
  author = {A. L. Kennedy, Grace},
  editor = {Masson, Dimitri},
  publisher = {INCOSE},
  title = {A {Planning} and {Readiness} {Framework} for {Organisational}
    {Systems} {Change} Within {Human} {Systems} {Integration}},
  booktitle = {Proceedings International Conference on Human Systems
    Integration},
  volume = {3},
  date = {2024-08-29},
  url = {https://hsi-wg.github.io/conferences/HSI2024/proceedings/a-planning-and-readiness-framework-for-organisational-systems-change-within-human-systems-integration.html},
  doi = {10.65351/hsi24.004},
  langid = {en},
  abstract = {Human Systems Integration can be seen as the nexus between
    the human factors/ergonomics and systems engineering activities
    undertaken during the development of a system, with the entire
    systems lifecycle in mind. Human factors/ergonomics has three
    recognized domains; the physical, cognitive and organizational –
    whilst the physical domain is stereotypically most associated with
    the term ergonomics, and the cognitive domain has a well-established
    set of methods and tools, the consideration of the organizational
    domain lacks agreement in terms of the scope of both the
    organization in or as a system and the scope of activities. Whilst
    the exploration of human activity systems and envisaged
    organizational structures are performed early in the conceptual
    systems development stage, there exists a challenge in planning,
    synchronizing and positioning an organisation to adapt for the
    planned technological system change. This paper explores the dual
    challenges in planning for the evolution of the organizational
    system as well as the considerations for organizational change that
    can and should feed into system design and development. A
    triple-axis framework is proposed that will enable HSI practitioners
    to consider the evolution of the organizational system and the
    extent of organizational change planning alongside the phases of the
    system lifecycle.}
}

For attribution, please cite this work as:

A. L. Kennedy, Grace. 2024. “A Planning and Readiness Framework for Organisational Systems Change Within Human Systems Integration.” In Proceedings International Conference on Human Systems Integration, edited by Dimitri Masson. Vol. 3. INCOSE. https://doi.org/10.65351/hsi24.004.